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Concierge services built around your property.
From a single lobby post to coverage for an entire building, every A&M program is staffed, supervised, and managed to your standards.
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Residential Concierge
Service on par with a luxury hotel for apartment and condominium communities. Your concierge becomes the friendly, organized face residents rely on every day.
Ideal for: luxury rentals, condo associations, residential towers
What's included
- Greeting residents and guests by name
- Package intake, logging, and resident notification
- Amenity reservations and resident requests
- Vendor, contractor, and delivery coordination
- Scheduling support for residents moving in and out
Commercial Front Desk
Professional reception and front desk staffing that gives tenants, clients, and visitors a polished first impression from the moment they walk in.
Ideal for: office towers, corporate campuses, and multipurpose buildings
What's included
- Reception and lobby desk coverage
- Tenant directory and wayfinding assistance
- Phone answering and message handling
- Courier, mail, and delivery handling
- Conference room and meeting setup support
Lobby Attendants
A welcoming and professional presence for your building. Attendants keep the lobby orderly, presentable, and running on schedule.
Ideal for: residential lobbies, shared building entrances, and overnight posts
What's included
- Door greeting and resident assistance
- Presentation checks for the lobby and common areas
- Reporting maintenance issues to management
- Key and access card logs
- Overnight and weekend coverage available
Visitor Management
Efficient visitor registration and guest support, so every visitor is welcomed, recorded, and directed without delays.
Ideal for: busy residential towers, offices, medical and professional buildings
What's included
- Guest registration and visitor logs
- Resident and tenant notification of arrivals
- Visitor badges or passes, per building policy
- Contractor and vendor registration
- Support for your existing visitor software
Package & Mail Handling
Deliveries arrive all day, every day. We receive, log, store, and hand off every package and piece of mail, so nothing goes missing and residents always know when something arrives.
Ideal for: busy residential buildings, offices, and multipurpose properties
What's included
- Receiving packages from all carriers and couriers
- Logging every item with date, time, and carrier
- Resident and tenant arrival notifications
- Organized package room and locker management
- Mail sorting and distribution
- Signed pickup records and perishable and oversized item handling
Event Concierge
Dedicated event staff for resident, corporate, and private events. Our team takes care of your guests from arrival to departure.
Ideal for: resident events, corporate functions, galas, private parties
What's included
- Greeting guests and checking them against the guest list
- Coat check and guest direction
- Vendor arrival and setup coordination
- VIP and speaker hospitality
- Single events, recurring events, or seasonal staffing
Coverage Options
Staffing on your schedule
24/7 Coverage
Posts staffed around the clock with planned shift handoffs.
Daytime
Coverage during business hours, when traffic peaks.
Overnight
Night staff so the desk is never empty.
Weekends & Holidays
Fill the gaps your own team can't cover.
Temporary & Events
Temporary or seasonal staffing, or staff for a single event.
Additional Services
Go beyond the front desk
Key & Access Card Logs
Tracking for every key and fob that leaves the desk.
Amenity Coordination
Gym, lounge, rooftop, and party room bookings.
Move-In / Move-Out
Elevator reservations and mover registration.
Resident Communications
Notices, reminders, and building updates.
Vendor Registration
Contractors logged in, escorted, and signed out.
Lost & Found
Logged, stored, and returned to owners.
Every A&M post includes
Standard on every contract, at no extra charge.
- Trained staff who pass background checks
- Professional A&M uniforms
- Written post orders for your property
- Daily shift logs and incident notes
- Supervisor site visits
- Backup coverage when someone calls out
- A dedicated account manager
Frequently Asked Questions
How quickly can you start?
Fast. Once the agreement is signed, we can start the same day if you need coverage right away.
Are you really available 24/7?
Yes. You can reach us any time, day or night, by phone or text, and we offer coverage around the clock for properties that need it.
Do you serve my area?
We work with properties in all 21 New Jersey counties, from North Jersey to South Jersey. If you are unsure, just ask.
How is pricing determined?
Pricing is based on coverage hours, number of posts, and the duties involved. Every proposal lists the hourly rate and total monthly cost with no hidden fees.
What happens if a staff member calls out?
We keep trained backup staff for every account, so your post is covered and you don't have to scramble.
Can staff use our building's software and systems?
Yes. We train our team on your package, visitor, and amenity platforms as part of onboarding.
Is there a minimum contract length?
No. We offer ongoing service agreements as well as temporary and event staffing, so you can choose what fits your property.